Missing and damaged baggage

Procedure to follow if your baggage is missing or damaged

Remember to collect your baggage before leaving the Treviso Airport Arrivals hall. Check the identification tag to make sure that the baggage is yours.

What to do

If your baggage is missing or damaged, observe the following procedure:

  • Stay in the baggage reclaim hall.
  • Proceed to the AERTRE Lost & Found office near the carousels, bringing your air ticket with you.
  • For further information on retrieving missing baggage, call the AERTRE S.p.A. baggage office on +39 0422315141, daily from 8.00 to 22.00.

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