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          Travel Info

          What the Airport is doing for you

          Protocols
          Disinfection and sanitization protocols are shared and mandatory for all airport operators and stakeholders (handlers, sub-concessionaires, security staff etc.).
          Safety for those who work
          Disinfection of all workplaces is carried out every day, further sanitized at each shift change.
          Safety for travelers
          Disinfection of all transit areas, waiting areas, check-in, gates, and toilets is carried out every day including catering areas; contact surfaces (handrails, handles, etc.); all the means used for the transport of passengers.
          Maximum security
          We are equipped with special devices to guarantee maximum safety for passengers and operators and we have installed numerous hand sanitiser in all areas of the terminal.
          Thermal cameras
          We have installed thermal cameras in the arrivals and departure areas of the terminal to check body temperature and report anomalies.
          We guarantee distance
          We redesigned all the flows to avoid gatherings between people.
          Safety on departure and arrival
          We optimized the layouts of shared areas to ensure distancing.
          Space management
          Food areas are organized and managed according to the current distancing protocols. Boarding the airplane by foot will be preferred, avoiding when possible inter-run buses.

          Travel regulation

          We recommend consulting the institutional sites of the Ministry of Health and Viaggiare Sicuri for a complete view of the legislation relating to the countries of origin and the exemption conditions or contact the public utility number 1500 (from abroad the numbers to call are +39 0232008345 - +39 0283905385).

          It is also advisable to complete the information questionnaire available on the ViaggiareSicuri website https://infocovid.viaggiaresicuri.it/index_en.html

          Returning to Italy from abroad, do I have to observe a quarantine period?

          To consult the list of countries concerned and any exceptions from the obligation of fiduciary isolation, consult the documentation of the Ministry of Foreign Affairs

          I have to travel abroad, what should I do?

          Depending on the country of destination, there may be restrictions on entry. We invite you to consult the site Viaggiare Sicuri by selecting the country of destination to know the updated legislation, including that of any transit countries. 

          It is also advisable to carry out the information questionnaire on the ViaggiareSicuri website, https://infocovid.viaggiaresicuri.it/index_en.html

          Swabs at the airport

          A swab service is available at the airport, more information on this page 

          Practical guide for your trip



          • We recommend online check-in, if your airline provides this option, in order to limit interaction at the check-in desks.
          • Please contact your airline to know the rules for hand luggage.
          • Prepare at home your documents and self-certifications, if needed. Please contact your airline to know more about the documents required and check the rules set by your destination Country.
          • Get to the airport early enough to carry out the new procedures, 3 hours before your flight departure. We remind you that the terminal opens in the morning at 5:00.
          • Always keep 1 meter of interpersonal distance inside the terminal, especially when queuing. Follow signage and floor marking.
          • Before security checks, be ready to provide your boarding pass and self-certification, if needed.
          • Security checks are unchanged: visit our pages for security checks and baggage rules.  
          • At the moment, Retail and Food offer has been limited.
          • For non-Schengen flights, we recommend you have an electronic passport to use the e-gates and speed up operations. Border controls remain unchanged.
          • After security checks, wait for your boarding keeping the interpersonal distance (minimum 1 meter from other people).
          • If you are entering Italy you may be asked to fill out the self-declaration form, download it here
          • Upon your arrival at the airport, your body temperature will be checked with a thermal camera (thermoscanner).
          • Before landing, make sure to have a facemask that you must always wear inside the terminal; we recommend that you have spare facemasks with you.
          • Make sure you have your self-certification with you if needed.
          • Remember to always keep the interpersonal distance inside the terminal (minimum 1 meter from other people)
          • Border controls are unchanged; we suggest you have a biometric passport.
          • If you need to collect your checked baggage, go to the baggage delivery belt indicated on the monitors and check the floor marking to maintain interpersonal distance. In case of loss or damage to your luggage, contact immediately the Lost & Found office, located near the baggage belts; do not leave the area before having filed your case.

          FAQ

          • TRANSPORT, PARKING

          • AIRPORT SERVICES

            • What are the bars and restaurants open?

              - Before the security checks: Bar Emporio del Grano, 1st floor.
              - After the security checks: Bricco Bar.

            • Is the VIP lounge open?

              The VIP lounge is temporarily closed.

            • Is the Information Office open?

              The office is open every day 7-22, phone number +39 0422 315111.

            • I have a request for Lost & Found items.

              Fill out the form on this page.

          Special assistance


          For further info contact us on Facebook messenger.

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